Shipping
Orders placed before 2pm on a working day leave the shop the same day. Everything else goes out the next morning.
- Standard delivery — $4.95, 2 to 4 working days
- Express delivery — $9.95, next working day
- Free standard delivery on orders over $35
In warm weather chocolate travels with an insulated liner and a cool pack at no extra cost.
Returns
Sweets are food, so we cannot take back anything that has been opened. If a box arrives damaged, melted or simply wrong, email us a photo within 14 days and we will send a replacement or refund you in full — whichever you would rather have.
See the Refund and Returns Policy for the formal version.